Although we are heavily regulated and therefore the quality of or work is assured, the real test of how we are performing comes from the feedback that we receive from our clients.
Our guarantee encourages feedback from all of our clients (we often give feedback the other way !), but we always talk to all our clients about our performance on at least a bi-annual basis.
Please find below some links to a sample of the feedback and reference letters that we have received from our clients to date:
“I always find their services very efficient and they have removed the burden of my dealing with and understanding my accounts. I would highly recommend GMS for elite athletes and all businesses”
“I don’t usually contribute to testimonials, in fact, never before however I have no hesitation in the case of GMS. I won’t bore anyone with words like service, reliability and consistency, etc, they are all there in plenty. Suffice to say; these guys are special indeed and I know we can rely on them when we need excellent professional advice on any element of our business: be it development, financial or, of course, taxation. I must say that GMS seem to have that magic formula; it’s as though they have an insight into the nerve centre of our business. They have worked with us now for many years and long may that continue. In a word, outstanding”
“I would like to say how much I have appreciated the services that GMS have provided for me during the past three years. As an athlete, I was unaware of the tax related benefits that were available to me but following a GMS presentation, I was able to pursue these. The staff have been extremely helpful in explaining the details of tax submissions in a simple way that anyone can understand. Most significantly, the staff have always been extremely patient and happy to answer any questions I have had, however basis! I would absolutely recommend GMS to other athletes without hesitation."
“We have been using the services of GMS for many years and during that time we have had no negative experiences. Everything has been positive. They have provided new ideas to us in the way we run our business and to use their services is an asset to our company. I would like to thank Chris for the professional and personal services he has provided to me personally and our company. The support staff have always been extremely knowledgeable and helpful on every occasion that I have contacted them. Thank you, GMS, for your excellent service. It is a pleasure to work with you”
“I can’t fault the service from GMS, it has been fantastic to work with them both on personal and company accounts. The personal approach, swift response to enquiries and general support is outstanding. I have been most impressed with and grateful for their patience and guidance in helping me learn and understand the various accounting, payroll and VAT responsibilities that I have. Being able to learn the basics has enabled me to run a more efficient and successful company and produce accounts in which I have confidence”
“We feel that GMS provides a high standard of service for our financial needs. We have been their clients for several years and any queries, concerns or issues have always been dealt with in a prompt and precise manner. Whether it is Chris, Dean or any other team member, we are always made to feel highly valued and respected”
“I would have absolutely no hesitation in recommending GMS to anyone. Their customer service is second to none, the depth of their knowledge is incredible and they have a diverse team that can handle pretty much anything as far as I can tell! Above all, they are very reasonably priced and I know they are always there to help me out. I can carry on managing my business knowing that my accounts are in safe hands”
“Thank you very much for all your help and services which have fully reached our needs. You have always been very supportive in all that we have required”
“We have been with GMS for many years and during that time have always found them good to deal with. They have responded swiftly to our queries and dealt with the preparation of our annual accounts and corporation tax affairs in a professional, timely and friendly manner”
“I have been thoroughly impressed with the service I have received from GMS over the last few years. Not only have they assisted with and produced my company accounts, they have always been on hand whenever I have needed them to answer any questions I have”
“GMS have been brilliant especially in giving valuable advice and help whenever I have had any questions. Unfailingly patient and wonderful to deal with. Always providing a first class service with professionalism in all matters relating to tax, business start up and reminders of when I need to complete my tax returns.”
“As an international athlete, paperwork and taxes are not my forte, but having GMS there to deal with it all, is a huge weight off my mind and I continue to do what I do best Skiing fast!”
“With the London Olympics coming up, the last thing I wanted to be concerned about was my accounts.
Granite Morgan Smith have taken care of everything for me with the minimum of fuss. I feel in completely safe hands. No matter how simple or basic my question, there is always someone at hand to answer ti. Thank to GMS for making it so easy.”
“I am highly satisfied that my affairs are being managed thoroughly by a very pleasant and friendly team of professionals. Thank you!”
“I feel that it is a personal service with ready access to the senior partners; if they say that they will get back to you they do. Advice has always been proven to be technically sound and timely. On one occasion they saved a substantial sum on a potential capital gains issue”
“So far I have been very pleased with the service that I have received from Granite Morgan Smith. They have arranged my tax affairs well,, it is something I don’t want to have to worry about, so having a company that I can rely on is paramount and GMS gives me that.”
“Granite Morgan Smith provide a brilliant service to help me complete my tax return. As an athlete I like to have confidence that my finances are looked after and I don’e have to worry about them so that I can focus on my sports performance> They have all the answers to my money questions about tax.”
“Granite Morgan Smith provide a brilliant service to help me com“Granite Morgan Smith have helped to ensure that I have been able to concentrate on my Olympic games preparation. Their quick, efficient responses to my questions always help to put my mind at ease.”
“As an elite level athlete in the build up to major competitions it has been an immense help having the professional service of GMS to take care of my finances. Their personal, friendly and top class approach is invaluable.”
“Granite Morgan Smith provide Olympic athletes with a comprehensive, professional and first class service that means we do not have the distraction of our tax affairs. They have always been helpful, polite and responsive to any questions I may have.”
“Great service, easy to communicate with, very friendly understanding staff.”
“Thank you very much for your services. You have made the process of completing a complicated tax return very easy and simple.”
“The breadth of knowledge the GMS have of the accounting and taxation fields is second to none. They inspire confidence and I have complete trust in the service they provide to our business.”
“Throughout the 2 years used your services I have found you to be pleasant, efficient and professional. I feel confident with the advice you have given me and the actions you have taken. I feel fully informed and in control of my finances. The overall effect has been to reduce the stress associates with my finances allowing me to concentrate on achieving my potential in other areas of my life.”
“I have found GMS services very prompt and professional. Any complications with the Inland Revenue have had you attention and have been resolved and finalised. Communication is also efficient with up to date reports.”
“Being a full time athlete, the tax rules that apply are extremely complex. GMS has been a huge help in guiding me about the correct way to compile and submit my yearly tax return. I have been with them for 4 years and have always bee 100% satisfied with the services they provide. I would recommend them to anyone seeking an accountant, especially athletes!.”
“Extremely fair and very satisfied. as usual!.”
“GMS have been our accountants since 2009. All staff members we come into contact with are good natured and professional. I can expect a same day response to requests for information. Good advice is always available and answers to some questions are provided free of charge. GMS is very professional, responsive and cost-effective. I recommend them.”
“A very reliable Company, always looking out for our Accountancy concerns.”
“I am extremely happy with the services provided by Granite Morgan Smith. I have found your approach to be very professional yet friendly and would like to thank you for supporting my business so efficiently.”
“GMS have provided me with a professional and value for money service.”
“Granite Morgan Smith have always been professional and supportive since I have worked with them. They explain everything to me without jargon and take the stress away from me.”
“My Company, Metaenterprices Ltd has been with GMS since 2009. When we first hired their services we were not sure if they would be good enough. As soon as they came on board with us they started to see all the problems our Company was having and also showed solutions to them. That resulted in such a way that GMS now manage our entire accounting system. As a result our Company is now known to be one of the sophisticated companies with up to date accounts. I would recommend anyone to get GMS on board to increase their business and profitability.”
“If all accountants took the approach that GMS takes, I would no doubt by now have double entry wallpaper in my bedroom!”
“Thanks for your time today, I feel I learnt a lot and it was a very useful meeting for my future concept of taxes.”
“After an exhaustive review the company selected GMS as it’s partner for managing the global accounts. GMS is a strategic partner in the company’s efforts to internalizing company operations.”
“Exceeded my expectations. Explained things at my level.”
“Amazingly knowledgeable. Thank you so very much.”
“Can I just say thanks for your help the other week..I realise you were on holiday at the time!”
“Chris was most excellent. I thought Chris did a great job bringing his experience to the course.”
“You have become an incredibly important and highly valued part of our athlete support network.”
“It would be hard to believe that many consultants can provide such a wide breadth of knowledge of accounting, business management and technology. Chris has always been responsive and realistic with his suggestions.”
“Your company’s pro-active and enthusiastic approach has come as a breath of fresh air.”